VoIP (Voice over Internet Protocol) telephony is established business technology that offers companies big cost savings for no loss of functionality.
Zero One can offer you a range of full PBX-style telephony solutions tailor-made to your business. We’ll work with you to understand the size of your organisation and the functionality you require before recommending the best solution. Easy installation and full scalability means your VoIP system can be up & running in no time and will grow with your business.
For Call Centres, we can offer you a solution that allows Supervisors to:
- optimise the productivity of your agents
- monitor activity, queues and agents in real-time
- easily forecast and manage call traffic volumes
- securely ‘broadcast’ messages across the call centre
Sattelite offices and mobile workers can be simply connected to your VoIP system – reducing costly site-to-site and home-to-office calls.
Our VoIP solutions can also be integrated with your Microsoft applications enabling users to make and receive calls from their PCs.